The Classroom Experience

Crawford’s 60+ years of developing and delivering customized educational programs continues to serve its clients. Today, the traditional classroom method has been enhanced with the addition of lab-based, virtual, online and interactive learning solutions.  Our curriculum remains best in class and can be customized to meet the specific needs of our clients.  Learn more about our offerings.


    • Instructor-led Programs – Crawford has been a distinguished trainer to the claims industry for more than 60 years.   Our programs have expanded over the years to include key topics such as property, casualty, workers compensation and medical management while continuing to enhance learning delivery by offering multiple program formats.
    • Traditional Classroom - We provide comprehensive, hands-on instruction by expert instructors.  Our combination of in-class instruction and practical application, which includes on-site property lab training and assessment, with online course material enables the transfer of knowledge to students online in advance of classroom learning.  This allows shorter in-class instruction, reduces time and expense of travel, creates better prepared students, enables the application of basic knowledge in practical situations and reinforces learning after the classroom sessions end. Learn more.
    • Virtual Classes - Instructor-led virtual classes deliver live instruction from a professional trainer via web conference.  Students benefit from live interaction with our professional trainers from the comfort of their workstation.  The result is all the benefits of in-person training without the cost and lost time of travel.  The flexible nature of the scheduled classes allows learners to manage both work and training activities during their work day.  
    • Property Labs - Our classroom programs integrate real-world examples into the curriculum.  Many of the programs include field-based examination of residential and commercial claims.  The program design includes students writing claims based on their scope and assessment of the property.  These files are reviewed and the learner is given direct feedback from our trainer.
    • Custom Courses – Customize our property, casualty, workers compensation and medical management classes to target specific learning objectives that can be delivered at your location.  We can personalize our materials, or design classes based on client specific procedures and state mandated programs. Contact us.